Kuala Lumpur, 4 July 2024 – In an era marked by rapid technological advancements, Malaysia is poised to harness the power of artificial intelligence (AI) to significantly boost productivity across various sectors. As part of the national agenda, the Malaysia Productivity Corporation (MPC) is championing the integration of AI technologies to drive efficiency, innovation, and economic growth.

Malaysia has consistently aimed to enhance its global competitiveness. The strategic implementation of AI is expected to play a pivotal role in this pursuit. AI technologies offer the potential to streamline operations, reduce costs, and optimize resource allocation across industries. This transformation aligns with the government's commitment to creating a conducive environment for businesses to thrive and compete on a global stage.

The MPC is actively collaborating with key industry players to develop and deploy AI-driven solutions that address specific productivity challenges. These initiatives include the automation of routine tasks, predictive analytics for better decision-making, and the deployment of AI-driven customer service platforms. Such innovations not only enhance operational efficiency but also free up human capital to focus on higher-value tasks.

"Artificial intelligence is not just a tool for efficiency; it is a catalyst for innovation. By embracing AI, Malaysian industries can achieve unprecedented levels of productivity and competitiveness," said MPC Director General, Zahid Ismail.

The public sector stands to benefit immensely from AI integration. By leveraging AI, government agencies can improve service delivery, enhance data management, and foster transparency. The MPC's GovTech department is at the forefront of this transformation, developing AI solutions that streamline bureaucratic processes and improve regulatory frameworks. This will ultimately lead to a more efficient and responsive public service, benefiting all Malaysians.

"AI presents a unique opportunity to transform public service delivery. Our goal is to create a government that is not only more efficient but also more responsive to the needs of the people," added Zahid Ismail.

Several key projects underscore Malaysia's commitment to AI-driven productivity:

1. Reformasi Kerenah Birokrasi (RKB): This project focuses on reducing bureaucratic red tape using AI tools for process optimization and real-time performance monitoring.

2. New Deal for Business (NDFB): By integrating AI into business processes, this initiative aims to create a more favorable business environment, facilitating innovation and growth.

3. World Competitiveness Yearbook (WCY) Landing Page: Enhanced with AI analytics, this project provides valuable insights to help policymakers and businesses make informed decisions.

In addition to economic benefits, AI can contribute to sustainable development goals. By optimising resource use and reducing waste, AI technologies support Malaysia's commitment to environmental sustainability. The MPC is exploring AI applications in areas such as energy management, waste reduction, and sustainable agriculture.

"AI is a powerful ally in our quest for sustainability. By leveraging these technologies, we can make significant strides towards achieving our environmental goals while boosting productivity," emphasized Zahid.

While the potential benefits of AI are immense, the journey towards full integration is not without challenges. Addressing concerns related to data privacy, cybersecurity, and workforce displacement is critical. The MPC is dedicated to working with stakeholders to develop ethical guidelines and training programs that ensure a smooth transition to an AI-driven economy.

Malaysia stands at the cusp of a new era of productivity, driven by the transformative power of artificial intelligence. The MPC is committed to leading this charge, fostering a culture of innovation and efficiency that will propel the nation towards greater economic prosperity and global competitiveness. As AI continues to evolve, Malaysia is well-positioned to leverage its potential, ensuring a brighter, more productive future for all.

End.

About Malaysia Productivity Corporation (MPC)

MPC is a statutory body under the Ministry of Investment, Trade and Industry (MITI). It drives national productivity holistically at the national, sectoral, and enterprise levels through three main thrusts: developing future talent, driving digitization and innovation, and building a robust ecosystem. It collaborates strategically with the private and public sectors by emphasising productivity as a key agenda to boost productivity growth and national competitiveness, ultimately leading to shared well-being and prosperity.

For media inquiry:

Media Management Unit

media@mpc.gov.my